Refund Policy

Last updated: March 27, 2025

Our 14-Day Refund Guarantee

Tool8.ai provides a 14-day refund guarantee.

At Tool8.ai, we strive to deliver excellent product services and experiences to all our users. Prior to making a purchase, you can use our free trial option to explore product features. Should you find yourself genuinely dissatisfied with your purchased product/service, you may qualify for a complete refund under our permitted conditions. Below are the conditions under which we permit refunds:

  1. When duplicate purchases occur due to errors on our platform.
  2. When compatibility problems exist between our app and your hardware that our technical team cannot resolve.
  3. When you've made an accidental purchase and wish to exchange it for another product from our catalog.
  4. When significant technical issues remain unresolved within 14 days after your purchase.
  5. When your account remains inactive despite contacting our support team.
  6. When the product doesn't perform as advertised or described on our product pages.
  7. When your refund request is submitted within 14 days of your purchase date.

Refund Request Process

When requesting a refund, please email us at support@tool8.ai with your account name (typically your email address), and specify both the order number and amount to be refunded. We sincerely appreciate your continued support!